Remote access

All of's servers feature Intelligent Platform Management Interface (IPMI) so your server can be managed remotely from anywhere. You can access your server's IPMI through the browser or CLI. Remote access allows you to manage your server even when it's off or unresponsive.

Remote Access is included at no additional charge.


One second before you scroll

To connect to's internal network you will need to download a Fortinet-compatible VPN client.

Connecting to the VPN

The first step is to connect to our internal network by connecting to a VPN. This is needed because our IPMI runs on private IPs for security purposes.

  1. On the Servers page, select the server you'd like to access and click on Remote access
  1. Click on Create VPN session to get credentials for the VPN.


The password is only shown once. Every time you create a new VPN session the password will change.


VPN credentials expire after 12 hours.

  1. Use the credentials provided to you to connect to our network using the VPN client you downloaded.
  1. Save the connection, insert the username and password provided and click on Connect.

Connecting to the IPMI

Now that you have established a VPN tunnel between your computer and's internal network, you're ready to connect to the IPMI.

  1. On Step 2 in the Remote Access page, click on Retrieve IPMI credentials. This will give you the private IP, username, and password for your server's IPMI.
  2. Copy the username and password and paste the IP Address on your browser window.
  1. On the IPMI login screen, insert the username and password provided.


The IPMI password is only shown once, so you'll have to get the credentials again if you decide to access your server in the future.